Marcela

Test-content7

CLOUD CALL CENTER AN “ADD-ON” FOR UCAAS CLOUD PBX CUSTOMERS One call center for several locations Home offices and mobiles can be integrated Queues with uniform call distribution (UCD) Enhanced ACD functions (skill-based routing) Interactive voice response dialogues (IVR) Geographic call forwarding Customer prioritization (VIP) Overflow methods to handle increasing incoming traffic Comprehensive statistics and […]

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