Scavix Software’s cloud-based CTI and CRM integration solution, PhoneMondo, is now fully integrated with Communi5’s UCaaS platform. The new integration enables Communi5 Service Providers to expand their cloud telephony in minutes with powerful CRM and business integrations \u2013 without additional infrastructure or complex configurations.<\/p>\n
At the heart of the solution is the ease of setup: IT administrators only need their Enterprise Admin credentials for the respective Communi5 UCaaS environment. PhoneMondo connects directly to the platform via a secure OAuth login and automatically detects all users for whom the CRM user feature has been activated.<\/p>\n
These users can then be assigned to a PhoneMondo line with just a few clicks. After that, numerous CRM, ERP, and helpdesk integrations are immediately available.<\/p>\n
Four key benefits of integration:<\/p>\n
The integration is specifically designed for maximum simplicity. No local installations, no middleware and no complex API configurations are necessary. After the OAuth login, PhoneMondo automatically recognizes all relevant users within the Communi5 platform and makes them available directly for assignment.<\/p>\n
After activation, companies can immediately connect numerous CRM, ERP and helpdesk systems. These include HubSpot, Salesforce, Zoho CRM, Pipedrive, Microsoft Outlook, Shopware, DATEV, Odoo, Freshdesk, monday.com, weclapp, Personio, Xentral, Zapier as well as industry-specific solutions such as tomedo\u00ae and charly by solutio. Incoming calls are automatically detected and relevant customer data is displayed in real time.<\/p>\n
Since both Communi5 and PhoneMondo are fully cloud-based, no additional server infrastructure is required. It’s ideal for modern enterprises, hybrid workplaces, and service providers.<\/p>\n
The open architecture enables a flexible expansion of existing communication and CRM processes. Service providers can offer their customers additional value-added services around CTI and CRM integration and intelligently extend existing communication solutions.<\/p>\n
Seamless extension of the Communi5 UCaaS<\/strong><\/p>\n With the new integration, PhoneMondo is expanding the Communi5 UCaaS platform with modern CTI, CRM and analytics capabilities. Companies benefit from real-time callerID-notifications, click-to-call, central call lists and the integration of numerous business applications \u2013 directly from the cloud.<\/p>\n The integration is available to all Communi5 service providers with the new version 8.3.<\/p>\n About Scavix Software<\/strong><\/p>\n Scavix Software GmbH & Co. KG is a software company with a focus on cloud communication, CTI and business integration. With the PhoneMondo product, Scavix Software offers a modern platform for integrating cloud telephony with CRM, ERP and helpdesk systems. The solution supports companies and service providers in the digitization of their communication processes.<\/p>\n About Communi5<\/strong><\/p>\n We offer a comprehensive portfolio of carrier-grade voice solutions for business and consumer markets, with a focus on unified communications (UC), network migration and next-generation voice services. Our expertise in VoIP, Cloud PBX, Mobile UCaaS integration, and migration from legacy TDM to All-IP networks enables seamless communications, increased efficiency, and future-proof technologies for customers around the world.<\/p>\n","protected":false},"excerpt":{"rendered":" Scavix Software’s cloud-based CTI and CRM integration solution, PhoneMondo, is now fully integrated with Communi5’s UCaaS platform. The new integration enables Communi5 Service Providers to expand their cloud telephony in minutes with powerful CRM and business integrations \u2013 without additional infrastructure or complex configurations. At the heart of the solution is the ease of setup: […]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[50],"tags":[],"class_list":["post-4435","post","type-post","status-publish","format-standard","hentry","category-news-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/communi5.com\/en\/wp-json\/wp\/v2\/posts\/4435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/communi5.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/communi5.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/communi5.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/communi5.com\/en\/wp-json\/wp\/v2\/comments?post=4435"}],"version-history":[{"count":1,"href":"https:\/\/communi5.com\/en\/wp-json\/wp\/v2\/posts\/4435\/revisions"}],"predecessor-version":[{"id":4436,"href":"https:\/\/communi5.com\/en\/wp-json\/wp\/v2\/posts\/4435\/revisions\/4436"}],"wp:attachment":[{"href":"https:\/\/communi5.com\/en\/wp-json\/wp\/v2\/media?parent=4435"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/communi5.com\/en\/wp-json\/wp\/v2\/categories?post=4435"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/communi5.com\/en\/wp-json\/wp\/v2\/tags?post=4435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}