The German CTI specialist ek-soft GmbH and the leading Austrian provider of Unified Communications-as-a-Service (UCaaS) solutions, Communi5 Technologies GmbH, are deepening their collaboration to ensure that users of Cloud PBX solutions can continue to enjoy the familiar benefits of dedicated CTI software and seamless TAPI integration within their existing software environment.
Key benefits of the joint solution include:
- A powerful CTI client offering extensive options for synchronizing contact databases, searching, and managing call journals directly on the PC.
- Bidirectional presence synchronization with Microsoft Teams.
- A standard server/client TAPI driver providing full functionality for all Windows applications.
- An easy-to-use reporting tool for office communication analysis.
- A centralized contact data pool capable of preparing and delivering LDAP-based data from Microsoft LDS or ADS servers for hardware phones and other devices.
For the ek-soft team, the main advantage is clear: CTI integrations have been a cornerstone of traditional on-premises telecommunications for more than 25 years. Many end users hesitate to move to cloud-based solutions if it means losing this convenience. Through this partnership, we can now offer a solution that combines the flexibility of cloud telephony with the comfort and functionality of established CTI systems.
To offer industry-specific business solutions from the cloud, Communi5 has made the expansion of third-party interfaces a key focus of its UCaaS platform. This enables deep integration into local systems and workflows — even with a pure Cloud PBX. Together, ek-soft and Communi5 deliver the only truly hybrid CTI solution that operates without the need for a local PBX.
About ek-soft
Since 1996, ek-soft has been a trusted expert in CTI applications, offering valuable expertise, references, and partnerships that benefit our clients. Our strength lies in the effortless customization and integration of our software solutions into existing customer environments.
About Communi5
Communi5 offers a comprehensive portfolio of carrier-grade voice solutions for business and residential markets, focusing on Unified Communications (UC), network migration, and next-generation voice services. With expertise in VoIP, Cloud PBX, mobile UCaaS integration, and the migration from legacy TDM to all-IP networks, Communi5 enables seamless communication, greater efficiency, and future-ready technologies for customers worldwide.