Call Center

Our Call Center offers all of the current call center functions for small and medium-sized enterprises ▪ One call center for several locations ▪ Home offices and mobiles can be integrated ▪ Queues with uniform call distribution (UCD) ▪ Enhanced ACD functions (skill-based routing) ▪ Interactive voice response dialogues (IVR) ▪ Geographic call forwarding ▪ […]

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