The companies zollsoft GmbH and Communi5 today announced the integration of their technologies, aimed at vastly improving efficiency and level of service in doctors‘ surgeries.
The 4 main features of the integration into the Communi5 solution:
- Automatic display of the patient’s file when the phone rings: When a patient rings their doctor, their details are displayed automatically by the tomedo® software. This eliminates the time-consuming task of searching for patient data, and provides doctors and their staff with all of the information they need at a glance.
- Secure exchange of call details: The integration transmits only the caller’s number to tomedo®, giving no access to sensitive patient data, and guaranteeing security and data protection regulations in the medical environment.
- Expanded reporting functions: A central dashboard provides users with the following information: a detailed list of their calls, including calls taken and missed, call duration and wait times. The list can be sent easily by e-mail.
- Improved patient service: Because the patient’s file is opened automatically when they call, the staff can deal more quickly and efficiently with the issue at hand, and the patient has a more satisfying experience overall.
Overview of the most important advantages:
- Automatic display of the patient’s file when they call
- Call protocols
- Easy set-up in a few minutes
The integration can be set up in a few minutes and offers a versatile solution for enquiries, appointments and other patient issues.
Dr. Andreas Zollmann, CEO of tomedo®, said the following: “The close collaboration with Communi5 enables us to offer our users an innovative solution to optimise their processes while increasing the quality of patient care.”
Martin Grech, Product Manager of Communi5, added: “Our UcaaS solution integrates seamlessly with tomedo®, creating a comprehensive platform for communication and patient management. This cooperative venture underlines our commitment to providing innovative technology to meet the requirements of modern medical institutions.”
About tomedo®
tomedo® is an innovative software solution for doctors‘ surgeries, developed exclusively for Apple hardware. The innovative functions provided by tomedo® support doctors and their staff in working more efficiently and guaranteeing high-quality patient care.
About Communi5
Communi5 offers a comprehensive Unified Communications as a Service (UCaaS) solution that integrates modern communications technology in an intuitive platform. The company’s Cloud PBX optimises communication in organisations operating in vastly different environments.
