Providing Unified Communication as a Service for business customers in the Middle East and Africa
The development of small and medium sized businesses in the Middle East and Africa will now be supported by state-of-the-art cloud-based unified communication solutions through a partnership between Orange and Communi5. This partnership is an important milestone in Orange mission to drive growth and digital transformation in these regions. By leveraging Communi5’s expertise and innovative UCaaS solution, Orange aims to provide businesses with the best possible communications support, thereby contributing to the overall development of the economy.
Especially in these regions, companies face the challenge of implementing modern communication tools despite infrastructure and budget constraints. Orange aims to address this challenge by bridging the digital divide and providing affordable, scalable cloud telephony solutions.
To achieve this, after an intensive selection process, the clear choice was to partner with Communi5. Its cloud telephony solutions, designed specifically for this size of business, are currently being deployed in three countries in the region. “Partnering with Communi5 will enable small and medium enterprises to increase their competitiveness, improve customer experience and drive innovation,” said Madjid Babaci, ICT Marketing at Orange Business.
“For many years, we have been convincing with a flexible business model and our solutions are always at the cutting edge of technology. The option to install in the Orange subsidiary’s private cloud guarantees compliance with regional regulations and restrictions. This includes, for example, the requirement that all data and calls must be processed in the respective country. We are proud to be part of this Orange initiative,” said Werner Schimek, Sales Director MENA at Communi5.
The cloud telephony solutions offered by Communi5 are available in a public cloud hosted by the provider as well as in a local variant hosted by the Orange subsidiary. Key benefits of Orange choosing Communi5 include:
- A flexible and scalable multi-tenant communications systems
- Advanced call management including Call Center capabilities
- A unified communications experience that integrates voice, video, messaging as well as collaboration tools
- An excellent mobility solution for increased flexibility and productivity
A seamless marketing, sales and technical delivery support are completing this new offering.
Orange serves 287 million customers, individuals, professionals and large enterprises, and is one of the world’s leading telecommunications operators for multinational companies under the Orange brand. The philosophy that telecom networks are now more than ever central to the way we do business, to environmental change and to society in general, has strengthened the resolve to support in particular regions whose path to modern communications is more challenging.
Communi5 provides a platform for much more than traditional services in the cloud era. The solution is multi-tenant and highly scalable, and implementations are supported by a highly skilled team. Nearly twenty years of experience in this market ensures that Communi5’s professionals not only have a high level of technical knowledge, but also a deep understanding of the market and opportunities. In recent years, Communi5 has helped telephone operators around the world become true communications providers, turning opportunities into successes.
